Privacy Policy

Austom Stores (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, mobile apps, or other services (collectively, the “Services”). By using Austom Stores, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information:
When you register, make a purchase, or interact with our platform, we may collect:

• Name, email address, phone number, and billing/shipping addresses
• Payment information (processed securely via third-party payment providers)
• Account login credentials

b. Non-Personal Information:
We automatically collect information about your device, browser, IP address, and browsing activity on our platform to improve our Services.

c. Vendor Information:
Sellers may provide additional information, such as business details, tax identification numbers, product listings, and bank account information for payment processing.

2. How We Use Your Information

We use the information we collect for purposes including:

• To provide and improve our Services
• To process orders and payments
• To communicate with you regarding transactions, updates, or promotions
• To analyze usage patterns and enhance user experience
• To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third parties who help us operate, such as payment processors, shipping partners, and marketing services
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information. While no system can guarantee 100% security, we strive to safeguard your data against unauthorized access, use, or disclosure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data
• Correct or update inaccurate information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent where applicable

To exercise these rights, please contact us at info@austom.com.ng

7. Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate the latest revision. We encourage you to review this page periodically for updates.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Austom Stores
Email: info@austom.com.ng
Address: Ibadan, Nigeria